Tôi thấy phần mềm chương trình này học rất cuốn hút các bé và tôi cũng muốn cho bé học thử rồi sẽ đăng ký.1
Tôi thấy phần mềm chương trình này học rất cuốn hút các bé và tôi cũng muốn cho bé học thử rồi sẽ đăng ký.1
I paid lifetime and annual membership for this app. Due to phone memory issues I deleted app. Now I am trying to login to app. It doesn’t work. Customer service is not responding. I have tried all the ways there is no way I could login to this app despite paying so much money.
10/10
This app is worthless since the last update! I contact customer service but haven't heard from them. I have uninstalled and reinstalled the app but it still crashes. I can't get past it downloading! I want a refund! Spent a lot of money for it, now I only have an upset child!
Tôi sử dụng app đã 4 năm nhưng từa phiên bản 40 thì không chạy trên ipad mini 2 được nữa. Ứng dụng chạy được một chút thì bị lỗi và tắt. Tôi đã thử cài lại nhưng vẫn bị lỗi này.
I got this for my kid in kindergarten and he likes it. But as a parent i can not login. I bought the app and subscription and installed it on my kids ipad. I created a profile for him and everything good here. I also installed it on my own iPhone to monitor his progress. However every-time i open the app in my iPhone , it says create a profile and absolutely no other options. There is no way to get rid off the “Create a profile “ screen. So in order to see my kids scores, i keep have to make new profiles just to get into the app.
I paid for the lifetime membership 4 years ago…it worked great for about a year and then it stopped loading and stopped working on the iPad…I thought it was the iPad was too old, so we got a new iPad and the app still doesn’t load. Considering my membership was $70 and they have a 10 million users, for it to stop loading and working after a year feels like such a scam….
Mac version every time I tried let it update its online in-app data loading, it crashed before the process bar was about to hit 60% Give my money back!!!!!!!!!!!
Hay
This was one of the best apps out there. Then it stopped working.
I can not open app
I just recently noticed on my bank statements that Monkey Junior has been double billing me since April 2019. I bought the 6 month subscriptions but they have ALSO been billing me the monthly subscription at the same time. I’ve tried contacting them with no response. So PLEASE check your bank statements to make sure this is not happening to you!!
This app has too many glitches and support is not immediate. You have to email support and wait for a response if you get a response. I purchase this app thinking it would be great for my 2 year old, even paid for the year subscription. I cannot download Course 2 and it constantly says I’m not connected to the internet when I have a strong WiFi signal. I’m so over this app. I’m requesting a full refund. Additionally, when I try to reset the password it will not allow me to do so. I’m getting a error message, too many simultaneous logins, when I have already logged out of my son’s device and have attempted to login to mine.
Error pops up saying it lost internet connection. Every time.
Bought the app and all it says is, “common animals” and that’s it. Very disappointed.
After our free trial, I paid for a subscription, but it is not downloading. I’ve tried reinstalling the app, and it is not loading. How do I get my money back?
I have attempted to install the Apps lessons several times with the download stopping at 78%, then it requires downloading data again each time I tap on the app to open. I was excited about the first few lessons that were free. Everything worked. Then I purchased the yearly subscription and the lessons won’t unlock. I’ve sent a few support request with no response. How do I get the lessons to unlock so my child may continue learning?
Stoppppppp working
You have to get online to use this app now. While on the road we don’t have internet, you cannot use this app. This is really a big hassle. If user bought the app, it is authenticated by apple device security. Why do you want to prevent user from using it while offline? Even worse there are times their server is down so you won’t pass the first page even you are online. You have to wait for their server back online to use this app. There are so many points of failure. Please revert this change back. This violates user’s fair use rights after made the purchase.
Recent update requires internet connection. This does not make sense. The main purpose is to use it when offline. Also even I have internet connection, it won’t pass the first page. This app is useless now.
I was in love with this app and enjoyed it so much using it with my son but the recent update has made the app unusable. I can’t get passed the sign in page it tells me there is no internet connection. Please fix/reverse the update
Having a horrendous experience trying to get this app to work again. It was great but now is a source of frustration. I wish I didn’t buy it.
Sound stopped working and there is no fix. App offers suggestions (clearly this is not an isolated problem) that do not fix the issue.
If my child were older I would give a 5 star but she can’t read yet so when it asks to match the word to the picture she just randomly presses buttons unless I read it to her. But it reviews the word after she presses the right one and it is good for her to hear all the words even if she can’t read them. She begs to play everyday and loves popping the bubbles! She even started repeating the words! I’m so thankful she’s learning Spanish and it is so fun for her! Great for long car rides and potty time too :)
In general I love it but in the last updates the app crashes after finishing a lesson and my boys are supper upset of not getting their stickers and don’t want to keep playing until it’s fixed. Also please bring back the transportation lessons as my kids used to love them and now they are getting bored. 😕
Love it
It's great for my daughter to practice
Good app
My kid 5 years old like this program very much.
My little brother loved it.
Love it ❤️
My five yr old sister has been struggling with reading in school and she doesn’t like getting help at home either. So I downloaded this app and she started to love practicing reading every night. If it weren’t for this app she could have still been struggling without help. Thank you!!
Great app
My daughter really likes it
Awesome
I bought the Monkey Junior package for my baby, but after a while of using it, I received a notice: "You have tried Monkey Junior's sample lessons. Do you want to buy the full package of program content? ” I did not understand what was going on, so I tried calling the operator many times but could not, sending an email did not respond.
My 4 year old loves this interactive way of learning new words!
It is fun! My child love it.
This app has been engaging for my 3 year old and yet challenging enough for my 7 year old. They both ask it often and they’ve learned so much even from the sample lessons, looking forward to getting the whole library!
We enjoy this app. Great for reading basics.
Not a lot of choice and it takes quite a while to load even though you can’t access everything. Still fun to play.
Great app
Meh. Pretty not great
Awesome app, my daughter loves it. Thanks!
Can’t you at least add children of color. It’s ridiculous that children can’t see images that represent them. Include all children not just white and extremely light!
My son and I are working on early literacy and this app makes it fun to do together.
My son loves it
Xx
Wish there were more free lessons available, but what they have it’s excellent!
good